Quantcast
Channel: eBooks – Marketing Operations Consulting
Browsing latest articles
Browse All 3 View Live

Customer Experience Improvement Momentum eBook

Customer Experience Improvement Momentum eBook Joel Palermo Customer experience improvement can be exciting at first, and keeping everyone engaged can be challenging over time. This ehandbook describes...

View Article



Innovating Superior Customer Experience

Innovating Superior Customer Experience Joel Palermo New rules of innovation include focus on customer jobs instead of features, segmentation by circumstances, measuring success by customers’ built-in...

View Article

Metrics You Can Manage for Success eBook

Metrics You Can Manage for Success eBook Joel Palermo How to create success metrics for all levels and functions throughout the company. A straightforward guide to practical worksheets and guidelines....

View Article
Browsing latest articles
Browse All 3 View Live




Latest Images